We sell and ship our products both within Australia and Internationally. Orders are shipped via Australia Post Parcel Services. A signature is required at the receiving end upon delivery. We suggest you use a business or residential address to receive your order.

Overseas orders are shipped via Australia post International Air.

Regular shipping sent as registered parcel post. A tracking number will be emailed to the customer upon dispatch.
Express service is offered within Australia via Australia Post. First check that your postcode is within the Australia Post Network. Go to: http://auspost.com.au/parcels-mail/delivery-areas.html

Once orders are dispatched we are no longer responsible for any delivery delays that may occur due to any third party or “act of God”.

If any loss of shipped orders occurs due to any 3rd parties, we take no responsibility. However if this case may arise, please contact us immediately.

Pay Pal online payment service is our method of payment, being the protection of both customer and seller. Pricing, product details, descriptions and availability we endeavour to keep up to date.

However errors may occur. In the event of any error we will contact you as soon as possible.

When you place an order with us we receive it as your offer to purchase selected item/s. An email will be sent to you to acknowledge the receiving of your order. Upon checking our stock availability we will email you with receipt of payment and the dispatch of goods. This moment is to be deemed as the “Point of Purchase”.

All orders are subjected to availability and confirmation of payment for orders. All prices are GST inclusive for within Australia. Pricing, availability, delivery service are current, however may change at anytime.

Insurance of goods is the responsibility of the Purchaser.

Overseas customers are GST exempt – GST applied at 10% sale.

We comply with the Trade Practices Act 1974, state based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999 the Information Privacy Principles set out in the Commonwealth Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 (Cth).

Dispute resolution services are available in each Australian State and Territory.

Our Wild Caught Barramundi Fish Leather products are constructed to exacting standards. The fish leather itself has its own characteristics; being that over time as it ages gracefully, scale pockets appear bringing a matured texture to your purchased product. No warranty claim is accepted due to this normal aging of the leather.

We guarantee up to 3 years on our Barramundi leather subject to normal use.

Factory warranty – 3 months from point of purchase.

No returns or exchanges are accepted for the following products:

Shoes; hats; clothing; belts

All products are inspected by our team to ensure items ordered are in quality condition before packing and dispatched.

We will accept returns provided that our dispatch department receives the returned goods within 14 days from “Point of Purchase”, within Australia and within 21 days for overseas returns.

Return postage is the responsibility of the customers.

The goods should not have been used, scratched, soiled or damaged in any way, no odours and are in original condition and undamaged packaging; with proof of purchase. We will inspect the goods upon receiving within the given time via Registered Post at the expense of the customer.

We recommend returns to be insured, as we take no responsibility for lost returns.

*Notes:

• We accept returns only once per customer.
• Whenever a return occurs, the purchaser will be asked to choose another product that is equal or higher in value than the returned goods.
• No change of mind refund, please choose your product wisely.
• No returns or refund for On-sale or Promotional items.
• Lost in-transit return items to us via post are your responsibility, we will not offer credit or refunds on lost parcels.

Goods are deemed to be faulty if they are delivered by 3rd parties in a damaged condition.
Or if a genuine manufacturing fault occurs within 3 months from “Point Of Purchase”.
Damaged goods resulting from normal use are not to be deemed faulty.